Global Affiliates Inc. dba GlobalFit
Privacy Policies
Frequently Asked Questions about GlobalFit’s Privacy Policy:
- Will GlobalFit sell my contact information or email address?
No. GlobalFit uses your contact and other information only to provide the
information you request -- such as guest passes or information about GlobalFit
promotions, or to provide the goods or services that you order, such as items
purchased or memberships purchased. Occasionally, GlobalFit may send you a
promotional offer for a partner’s goods or services, but these offers still
come from GlobalFit. We may transmit your basic contact information to a third
party acting as our agent (including fitness clubs at which you are a member)
specifically for the purpose of fulfilling any items you have ordered, including
emails, physical product, or membership services. We may also share your contact
information with the organization with whom you claim eligibility (your employer,
insurer, or group) to verify your eligibility.
- How do I opt out of receiving promotional offerings from GlobalFit?
You may do so at the time of registration or at any time by editing your member/guest profile
(login). GlobalFit respects your time and only wants to
send you promotional and education materials if you desire them. Keep in mind that even
if you opt out of receiving promotional and educational materials, you will
still be sent material that has a direct impact on your ongoing business relationship
with GlobalFit, such as Guest Passes which you request, order confirmations,
letters apprising you of changes to your membership, or occasional surveys
or communications designed to improve customer satisfaction.
- I’ve opted out, but I still keep getting emails. Why is this happening?
Opt-outs may take up to 7 business days to take effect. Note that you will
still receive emails from GlobalFit during this time, and anytime that you
specifically request an item (such as a guest pass). Also, while you may no
longer be receiving promotional offers from GlobalFit, you may still receive
offers about GlobalFit which are sent by your employer, insurer, or group. You
may also receive emails from other agents of GlobalFit whom you have separately
given your contact information to (your fitness club, for example). You may
need to contact these other sources to be removed from their lists.
- I believe GlobalFit may have violated this Privacy Policy. How do I lodge
a complaint?
GlobalFit takes your privacy very seriously, and will investigate any dispute
arising from potential non-compliance with this privacy policy.
Disputes may be registered in the following ways:
Via email: webmaster@globalfit.com
Via fax: +1-215-751-1993
Via postal mail:
GlobalFit
Attn: Privacy
1818 Market Street, Suite 2710
Philadelphia, PA 19103
Privacy Statements
This site has multiple privacy statements, which vary depending on
the visitor's usage:
Statement 1 — GlobalFit Basic Eligibility Information
Statement 2 — GlobalFit Member/Guest Profile
Statement 3 — Cookies
Site statement 1 — GlobalFit Basic Eligibility
Information
What information is collected?
GlobalFit collects a minimal amount of information required in order to determine
a potential user's eligibility for all of GlobalFit's products and services
and to effectively communicate with the user.
Why is this information collected?
GlobalFit collects Eligibility Information to ensure that a potential user
of GlobalFit's products or services is contractually eligible to use those
products or services. For example, due to contractual obligations, GlobalFit
may not sell fitness club memberships to certain clubs if the member is employed
by a particular employer. As another example, some clubs are women-only or
men-only, and GlobalFit is obligated to not sell to the incorrect gender. GlobalFit
also collects minimal contact information (usually just an email address)
to allow communication of requested materials (guest passes, promotional information,
etc.) to the potential user.
This information may be used by the Web site to complete the activity for
which it was provided, whether the activity is a one-time event such as returning
the results from a search, forwarding an e-mail message, or placing an order:
or a recurring event such as providing a subscription service to a marketing
newsletter or allowing access to an online address book or electronic wallet.
This information may be used to tailor or modify the content or design of
the Web site during a single visit to the site. For example, an online store
might suggest other items for a visitor to purchase based on items he has already
placed in his shopping basket.
Who has access to this information?
This information may be accessed by GlobalFit, entities for whom it is acting
as an agent (such as employers, insurers, or groups by which the user claims
eligibility) and/or entities acting as its agent (such as clubs or fulfillment
agents).
How long is the information retained?
Basic Eligibility Information is retained indefinitely, unless removal is
requested by the user.
Do users have access to their information collected by the Web site?
All personally identifiable information is accessible to the potential user.
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Site statement 2— GlobalFit Member/Guest Profile
Information
What information is collected?
GlobalFit collects such information as is necessary to conduct an ongoing
business relationship with the Member/Guest. This includes valid mailing address,
valid telephone number, email address, date of birth, gender, valid payment
information (where necessary), and other information which may be used to
personalize the Member/Guest web experience.
Why is this information collected?
This information may be used by the Web site to complete the activity for
which it was provided, whether the activity is a one-time event such as returning
the results from a search, forwarding an e-mail message, or placing an order:
or a recurring event such as providing a subscription service to a marketing
newsletter or allowing access to an online address book or electronic wallet.
This information may be used to tailor or modify the content or design of
the Web site during a single visit to the site. For example, an online store
might suggest other items for a visitor to purchase based on items he has already
placed in his shopping basket.
This Information may be used to enhance, evaluate, or otherwise review the
Web site, service, product or market.
Information that can be linked to an individual may be used to make a decision
that directly affects that individual. For example, a Web site might show
an individual houses that are within her ability to purchase, regardless
of the price range she has researched before. Information may be used to contact
an individual, through a communications channel other than voice telephone,
for the promotion of a product or service. This includes notifying visitors
about updates to the Web site.
Who has access to this information?
This information may be accessed by the GlobalFit, entities for whom it is
acting as an agent (such as employers, insurers, or groups by which the user
claims eligibility) and/or entities acting as its agent (such as clubs or fulfillment
agents).
How long is the information retained?
Member/Guest Profile Information is retained indefinitely, unless removal
is requested by the user and no ongoing business relationship occurs (such
as a past due balance, outstanding orders, etc.)
Do users have access to their information collected by the Web site?
All personally identifiable information is accessible to the potential user.
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Site statement 3 — Cookies
What kind of information does this Web site collect?
GlobalFit sets and reads unique identifiers for the purpose of identifying
individual visitors to the site over time. We employ multiple mechanisms, such
as HTTP cookies, for maintaining an active connection with an individual or
for automatically identifying an individual who has visited a particular site
or previously accessed particular content.
Why is this information collected?
Cookies are used to remember basic information about the user, which can
then be used to retrieve other user information when presenting pages requested.
Who has access to this information?
Only GlobalFit and the user have access to the cookies set by the GlobalFit
site.
How long is the information retained?
Cookies are set for either session access or long-term access, but may be
deleted by the user at any time.
Do users have access to their information collected by the Web site?
All personally identifiable information is accessible to the potential user.
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How does this Web site handle disputes about collected data?
Disputes may be registered in the following ways:
Via email: webmaster@globalfit.com
Via fax: +1-215-751-1993
Via postal mail:
GlobalFit
Attn: Privacy
1818 Market Street, Suite 2710
Philadelphia, PA 19103
